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Return Policy


How to Return

Returns must include return form located here as well as your invoice. (both are included in your order)

Please send your return to the following address:

Brinisity
2300 W MCDERMOTT DR.
STE 200-249
Plano TX 75025

 

Return Policy

Items must be mailed back within 14 days of first receiving the package, including faulty product. 

Items must be received unworn, unwashed, with all tags, & original packaging intact.

Returns are not accepted on sale items, accessories, & candles.

We only offer Store Credit. 

Return shipping is to be covered and paid for by the customer, unless otherwise stated. 

We will inspect the item upon return and reserve the right to refuse the return if the item does not meet the above stated conditions. If we refuse the return, the item will be resent to the original address and shipping costs will be the responsibility of the customer. 

We are not responsible for any lost or stolen items. 

Luxury Items

Items must be mailed back within 14 days of first receiving the package, including faulty product. 

Items must be received in the same condition they were mailed in. 

We offer Store Credit or a Full Refund. 

We will inspect the item upon return and reserve the right to refuse the return if the item does not meet the above stated conditions. If we refuse the return, the item will be resent to the original address and shipping costs will be the responsibility of the customer. 

We are not responsible for any lost or stolen items. 

Exchange Policy

If you would like to make an exchange please specify on the return form the details of your exchange.

We cannot guarantee the item or size that you want will be in stock. 

Any exchanges requested that we do not have in stock will be compensated for with store credit. 

 

Processing Time

We process our returns within 5-7 business days of receiving your item. 

You will receive an email with your return approval once the item has been receive and inspected. 

 

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